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Medical Report

Medical reports are an essential and critical aspect of patient care. It encompasses the meticulous recording and analysis of patient information, medical assessments, treatment plans, and outcomes. These reports play a pivotal role in facilitating communication among healthcare professionals, tracking patient progress, and ensuring the delivery of effective and personalized medical care.

Patients, their families or authorized agents request Medical Report(s) for various purposes, such as for insurance claims and rebates, disability assessment, SOCSO Board, for second opinion or just for their retention. We will guide through the entire process of obtaining Medical Report(s) for our patients or their relatives/insurance agent.

How long does it take for my Medical Report to be ready?

It will take fourteen (14) working days for completion of medical report from the date receipt of complete set of documents and payment.

What are the documents required when I apply?
  • A complete set of application documents i.e insurance claim form/letter, SOCSO Form, EPF Form, etc.
  • Duly completed consent form for release of medical information from patient.
  • Attending Dr’s name.
  • Letter of authorization from patient if application is via third party.
  • Patient identification copy (IC)
  • Third party identification copy (IC)
How do I request for a Medical Report?
  • You may forward your request by hand or via post to:

By post :
Medical Records Management (MRM)
Thomson Hospital Kota Damansara
Block B, Level LG, No 11,Jalan Teknologi PJU 5, Kota Damansara 47810 Petaling Jaya Selangor Darul Ehsan, Malaysia.

By hand:
Medical Records Management (MRM) Service Counter,
Lower Ground Floor,
Thomson Hospital Kota Damansara.

  • You may forward your request via fax to:
    Fax number: +603-6287 1157
How do I collect my Medical Report

You will be notified via phone or email. Kindly provide your contact details to our staff.

Can I ask someone to collect the report on my behalf?

Yes, but please provide the person with an authorization letter.

Can Thomson Hospital Kota Damansara post my report to my insurance company / SOCSO / EPF?

No. We will only release the report to the requestor due to reasons of confidentiality and to avoid dispute on proof of delivery.

Medical Report Request Fees
NO Type Of Report Fees ( RM )
1 Insurance Claim Form RM125.00
2 Comprehensive Medical Report / Attending Physician Statement (APS) i. Consultant ii. Medical Officer RM150.00 RM130.00
3 Medical Report for SOCSO RM125.00
4 Medical Report for EPF RM125.00
5 Medical Report for EPF cost of operation F.O.C
6 Duplicating Investigations Report RM25.00
7 Medical Certificate RM40.00
8 Inactive Record Admin Fee RM40.00

Attending Physician Statement (APS) / Questionnaire

What is APS / Questionnaire?

APS is form or letter issued by the insurance company to obtain historical medical information of a patient who has an intention to purchase or renew an insurance policy. Questionnaire is a set of questions raised by the insurance company to obtain information an a patient's disease or condition such as hypertension, diabetes, gastritis, etc.

Do I need to give my consent for the report to be released to the insurer?

Yes, you need to give written consent for the released of medical information.

Can the insurance agent request and collect the report on my behalf?

Yes, you must authorize the agent in writing to collect on your behalf.

Insurance Claim / Reimbursement

Where do I get this form?

The form can be obtained from your insurance company or agent.

When do I submit the form?

After completion of your visit to the Outpatient Clinic or after discharge from the ward.

Do I need to sign the form?

Yes, it should be duly signed by the claimant or insured.

EPF Report

How do I apply for this report

You need to obtain the necessary forms(s) from EPF office or download it from the EPF website and submit it to us along with your request.

Can other family members (wife, children and siblings) request the EPF report on my behalf?

Yes, but you need to authorize them in writing to make the request.

Mode Of Payment

Payment for an application of Medical Report can be made via online or cheque to:

Beneficiary/Name of AccountTHOMSON HOSPITALS SDN BHD
Bank nameOCBC Bank (Malaysia) Berhad
Account No701-139023-6
Bank BranchKL Main
Bank AddressMenara OCBC, No18 Jalan Tun Perak
50050 Kuala Lumpur
Currency of reimbursementUSD/MYR

SOCSO Report

You are advised to liaise with the SOCSO office pertaining to the type of withdrawal and fill in the correct and necessary form(s) for the application.


Lower Ground Level, Thomson Hospital Kota Damansara

Operation Hours

Monday – Friday : 9:00am to 6:00pm
Saturday : 9:00am to 1:00pm
Sunday & Public Holiday : Closed

More Information

Contact No: +603-62871155