Job Summary

• Collect & document comprehensive patient data (physiological, emotional, sociocultural, psychological, and spiritual) from patients, families, & medical records
• Collaborate with patients & families to set nursing goals and develop individualised care plans
• Prioritise & deliver care based on patient needs & nursing protocols
• Assist with medical procedures & provide follow-up care for diagnostic and therapeutic treatments
• Create a supportive environment to aid in patient recovery & the restoration of daily living activities (ADL)
• Safely administer prescribed medications in accordance with established guidelines

Job Requirements:

• Diploma or Degree in Nursing (mandatory)
• Minimum 2 years of experience in the nursing field. Post Basic certification is an advantage
• Must have a valid Annual Practicing Certificate (APC) or Retention of Name
• Must be willing to work shifts
• Applications from fresh graduates (Diploma/Degree in Nursing) are welcomed; training will be provided (T&C apply)

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Job Summary

• Provide comprehensive eye exams to detect ocular diseases and vision abnormalities, following standard procedures
• Diagnose and treat eye conditions, prescribe visual aids, & offer clinical advice on visual problems
• Perform paediatric refractions, assess binocular vision disorders, & provide vision therapy
• Fit contact lenses, including semi-hard lenses, with exposure to orthokeratology practice preferred
• Document patient history, symptoms, ocular health, & treatment plans accurately in medical records
• Manage emergency situations according to hospital protocols

Job Requirements:

• Possess at least a bachelor’s degree of Optometry or equivalent
• Minimum 2 years of working experience
• Valid up-to-date Annual Practicing Certificate & Registered with Malaysian Optical Council
• Fresh graduate is encouraged to apply
• Multilingual abilities

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Job Summary

• To provide an efficient and effective in- patient / outpatient physiotherapy service to patients with a diverse range of clinical conditions as a result of illness or disability referred by the medical team
• To plan treatment programmes
• Work independently to provide physiotherapy on-call care to support delivery of the 24- hour service to acutely ill patients
• Reassess & progress/modify treatment according to progress or response of patient
• Participation in Service Development
• Maintenance of safety & Health in the department

Job Requirements:

• Diploma/ Degree in Physiotherapy
• Excellent interpersonal skills
• Excellent communication skills, both written & verbal
• PC literate
• Effective trainer

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Job Summary

• Assist nursing personnel with bedridden patients, e.g.: bed bath, turning of patients, changing diaper, and tidy up the patient’s unit
• Assist in daily bed making
• Clean water jug & hot water flask & replenish water twice a day as required
• Assist in serving meal & feed patient orally who required assistance
• Attend to call bell when necessary
• Assist patient in their personal hygiene, such as brush teeth, shower, offering bedpan or urinal etc
• Assist nursing personnel in performing 'last office' if required

Job Requirements:

• Minimum SPM
• Female
• Able to work shift
• Minimum 2 years related experience
• Good communications skills

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Job Summary

• Ensure Medical Records are not missing or misplaced otherwise an “Incident” report is to be raised accordingly
• Clerical duties in maintaining patients’ medical records, i.e. filing, sorting, & processing
• Compiling data into one medical record and ensuring records are in order prior to filing it at the designated storage area
• Maintains medical record functions through copying/scanning, filing, assembling, & retrieving patient records
• Check & follow up on the outstanding/movement of medical record folders
• Thinning, archiving, & destruction process to reduce the number of inactive Medical Records
• To maintain strict confidentiality of any information you may become aware of during duties
• Perform other tasks/duties as assigned
• Understand merge folders

Job Requirements:

• SPM, Diploma in Healthcare or related field
• Minimum of 1 year experience in records management preferred; fresh graduates are welcome to apply
• Proficient in both English & Malay communication
• Ability to work in rotational shifts.

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Job Summary

• Lead daily team briefings & set targets
• Handle customer inquiries via phone, email, SMS, & chat, resolving issues & upselling services
• Meet performance metrics while providing excellent service
• Use software to manage records & appointments
• Provide accurate information about hospital services & facilities
• Record emergency codes & assist with patient/visitor concerns
• Perform other tasks as needed

Job Requirements:

• Experience in customer service or contact centre roles is a plus
• Minimum SPM or equivalent qualification
• Strong verbal & written communication skills
• Professional phone, email, & message handling
• Basic computer skills (MS Office or similar)
• Willing to work shifts, including weekends & public holidays

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Job Summary

• Greet & assist patients & visitors with warmth and professionalism, providing information on hospital services, facilities, & amenities
• Coordinate with hospital staff to address patient & visitor needs, resolving inquiries & concerns
• Maintain accurate records of requests & feedback, reporting to relevant departments for improvement
• Ensure cleanliness & organisation of the Concierge desk & surrounding areas
• Help manage patient flow in high-traffic areas like Outpatient & Emergency departments
• Work with various departments (e.g.: Security, Housekeeping, Front Office) to ensure smooth operations
• Follow hospital policies, safety regulations, & maintain patient confidentiality
• Assist with personalised care for VIP patients when needed

Job Requirements:

• Minimum Diploma in Hospitality Management, Healthcare Administration, or related field, with at least 2 years of relevant experience
• Preferred experience in customer service, VIP guest services, or hospitality management. Strong interpersonal skills are essential for interacting with diverse individuals
• Must be energetic, passionate, & able to stand or walk for extended periods, as well as assist patients with mobility needs
• Proficiency in English required; fluency in Mandarin is a plus Strong verbal & written communication skills with a professional & courteous demeanour
• Ability to quickly assess & resolve issues while providing support to patients & visitors

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Job Summary

• Responsible for coordinating the bed management of the hospital and to facilitate efficient admissions and transfers, optimize occupancy and avoid delays in admission service
• To assist in supervising the Admission & Discharge (ADT) Counter’s daily operations, handle insurance matters and feedback/complaints/compliments and to liaise with Corporate, Insurance or Third Party Administrator (TPA) when need arises

Job Requirements:

• SPM/STPM or Diploma in Business disciplines
• Minimum 2-3 years relevant experience in hospital setting
• Excellent interpersonal & communication skills
• Excellent in both written & verbal (Bahasa Malaysia/English)
• PC literate

 
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Job Summary

• Responsible for frontline customer service, ensuring a positive patient experience during registration, admission, & discharge
• Collect deposits & payments, issue receipts, & ensure accurate entry of charges for billing & collection. Handle float money & daily cash collection
• Ensure all necessary documents are completed correctly during patient admission & discharge, including obtaining & verifying letters of guarantee
• Accurately enter hospital charges & consultant fees into the HIS for billing purposes
• Ensure timely submission of bills to corporate clients, insurance companies, & third-party administrators, adhering to hospital & client requirements. Obtain & complete insurance documents, including Guarantee Letters & claim forms
• Address patient or family inquiries & disputes regarding billing & escalate unresolved issues to the Assistant Manager/Manager for follow-up
• Perform duties on a rotating basis across various counters, including Admission & Discharge, A&E Registration, & outpatient clinics

Job Requirements:

• Minimum SPM or Diploma in Healthcare or related field
• At least 1 year of relevant experience in a hospitality environment
• Excellent interpersonal, verbal, & written communication skills in Bahasa Malaysia & English; proficiency in other languages is a plus
• PC literate with strong organisational abilities
• High level of integrity, honesty, & confidentiality
• Warm, courteous, & professional in all interactions

 
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